With a family and employment history in the mattress manufacturing industry, Juan Rodriguez looked to find an organization that could help him with starting his own mattress repairing, manufacturing, and refurbishing business. Luckily, he found the Oklahoma SBDC, registered for advising, and was assigned to business advisor Susan Urbach.  

With over 30 years of advising experience, Urbach has worked with numerous mattress manufacturers in the past, so her knowledge was incredibly beneficial for Juan’s business development. She was impressed by how Rodriguez had already bought and established his own shop with cost-efficient methods and equipment. She took the time to help him get the necessities for his business squared-away. After assisting with the business set-up, logo, website, accounting systems, sample sales, service contracts and invoices, Susan worked with Juan to identify customer targets in retail, wholesale, and commercial markets. 

“I can’t imagine trying to start this business without the help of the Oklahoma Small Business Development Center and meeting with Susan Urbach,” says Rodriguez. “I knew there was a lot to learn, but she made things understandable, and was so patient. I have been trying to keep all my startup costs as low as possible, and she helped me find all sorts of other resources that were reasonable, and many were even free.” 

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